CASE STUDY: MEDLEY HEATING & PLUMBING
From Manual Quotes to Automated Success
How Medley Heating & Plumbing streamlined their sales process and increased qualified leads with HVAC Quote
Client
Medley Heating & Plumbing
Owner
Texas Medley
Location
Carrollton, TX
Client
HVAC & Plumbing
The challenge: Too many tire kickers, not enough buyers
Medley Heating & Plumbing had built a solid reputation in the Carrollton, Texas area, but their sales team was drowning in unqualified leads. Every phone call meant 15-20 minutes of discovery, only to find out the customer wasn’t serious about moving forward.
Their biggest frustration: customers who wanted pricing upfront but weren’t getting it. These potential buyers were leaving the website without ever reaching out, searching for competitors who could give them a ballpark number faster.
The solution: Let pricing do the pre-qualifying
When Medley Heating & Plumbing added the HVAC Quote widget to their site, everything changed. Visitors could now get a transparent price range before ever picking up the phone—and only serious buyers did.
The team no longer wasted time on calls with customers who had unrealistic budgets. Instead, every lead that came through was already pre-qualified on price, meaning the sales conversation could focus on closing instead of qualifying.
The Results: Better leads, less wasted time
Within weeks of going live, Medley Heating & Plumbing saw a transformation in their sales pipeline. The leads weren’t just more numerous—they were significantly higher quality.
- 40% More Qualified Leads: The pre-qualification through transparent pricing meant fewer tire kickers and more serious buyers.
- 3x Faster Response Time: With leads pre-qualified, the team could respond faster and focus on closing instead of discovery.
- 24/7 Lead Capture: TThe quote widget never sleeps—capturing leads even when the office is closed.
Ready to see similar results?
Join 1st Choice Mechanical and hundreds of other HVAC contractors who are closing more jobs with HVAC Quote.