Effective Date: March 23, 2025
HVAC QuotePro (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website [hvacquote.ai] (“Website”) and the services offered through the Website. By using our Website, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you register for an account, subscribe to our services, fill out forms, or contact us. This may include, but is not limited to:
- Name
- Email address
- Phone number
- Payment information (when subscribing to paid services)
- Company information (if applicable)
1.2 Usage Data
We may collect non-personal information about how you interact with the Website, including but not limited to:
- IP address
- Browser type and version
- Pages visited on the Website
- Time spent on pages
- Referring/exit pages
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and collect usage data. Cookies are small files placed on your device to help the Website function properly and to analyze usage patterns. You can set your browser to reject cookies or alert you when a cookie is sent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To process your subscriptions, payments, and manage your account
- To communicate with you about your account, services, and updates
- To improve our Website and services based on user feedback
- To respond to inquiries, comments, or support requests
- To send marketing materials and promotional offers (if you have opted in)
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Website and providing services to you (e.g., payment processors, hosting providers). These service providers are obligated to protect your information and only use it for the purposes we specify.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if such a transfer occurs.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete your account or request that we no longer use your information, please contact us using the information below.
6. Your Rights and Choices
6.1 Access and Update Your Information
You can access and update your account information at any time by logging into your account on the Website.
6.2 Opt-Out of Marketing Communications
If you no longer wish to receive marketing emails from us, you can opt out by following the unsubscribe instructions included in each email or by contacting us directly.
6.3 Data Access and Deletion Requests
You have the right to request access to the personal information we hold about you, or request that we delete your personal information, subject to applicable laws. To make such a request, please contact us at the details provided below.
7. Third-Party Links
Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: marko@hvacquote.ai